Return Policy

Return & Exchange

You can return and exchange your item for any defect within 7 calendar days from the date you received it.

Any product you return must be in the same condition you received it and in the original packaging.

The original receipt or proof of purchase is required for all exchanges.

Once we receive your item, we will inspect and notify you on the status of your exchange.

Return & refund

You have 7 calendar days to return an item from the date you received it.

Any product you return must be in the same condition you received it and in the original packaging.

The original receipt or proof of purchase is required for all returns.

Once we receive your item, we will inspect and notify you on the status of your refund.

If your refund is approved, we will initiate a refund to your credit card or original method of payment.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you have any questions on how to return your item to us, please contact us at hello@greenmarket.hk